7u7 game Terms and Conditions

General Provisions

These Terms and Conditions ("Terms") apply to the 7u7 game platform and all associated services. These Terms form a legally binding agreement between you ("User") and 7u7 game ("Platform"). By accessing the platform, creating an account, or using any service, you confirm that you have fully read, understood, and accepted these Terms.

7u7 game operates an online gaming and betting platform for Bangladeshi users. The platform provides casino games, sports betting, and live casino services. Additional specific terms may apply to each service, and those are considered part of these general Terms.

1.1 Definitions

• "Platform" — The 7u7 game website and mobile application collectively.
• "Account" — The user's registered profile and wallet.
• "Balance" — The total funds deposited into or won through the account.
• "Bonus" — Incentive funds provided by the platform, subject to specific wagering requirements before withdrawal.
• "Wagering Requirement" — The total amount that must be wagered before a bonus can be withdrawn.

Account Registration and Management

To open an account at 7u7 game, you must provide accurate and truthful information. The name, date of birth, mobile number, and payment method details provided at registration must be your own. Providing false or misleading information may result in permanent account closure and forfeiture of the balance.

2.1 Account Security

It is your responsibility to keep your username and password strictly confidential. This information must not be shared with any third party. If you suspect unauthorised access to your account, you must notify the 7u7 game support team immediately.

• A maximum of one account may be created per person.
• Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• An account may not be transferred or sold to another person.
• If identity documents or other paperwork are requested for account verification, they must be provided.

2.2 Identity Verification (KYC)

7u7 game reserves the right to verify identity at any time when required. Verification typically requires a national identity card and proof of payment method. Withdrawals may be placed on hold until verification is complete.

Age Limit and Eligibility Requirements

By creating an account, you confirm that you are at least 21 years of age. Providing a false age will result in immediate account closure and forfeiture of all deposited funds.

3.1 Other Eligibility Requirements

• You must be a resident of Bangladesh and must bet using your own funds.
• Persons employed in roles where holding an account on a gaming platform creates a conflict of interest may not participate.
• Persons who have voluntarily self-excluded from the platform may not return during the exclusion period.

Deposit and Payment Methods

7u7 game accepts deposits via Bangladesh's major mobile wallets and banking methods. The minimum deposit amount is ৳300.

4.1 Deposit Terms

• Deposits must only be made from a payment method registered in your own name.
• Deposits from third-party accounts are strictly prohibited and such transactions will be reversed.
• If a deposit is not reflected in your account balance, please notify the support team.
• If a technical error results in a duplicate deposit, it must be reported immediately.

Withdrawal Policy

The minimum withdrawal amount from 7u7 game is ৳1,000. Withdrawals are generally processed within 5–30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

5.1 Withdrawal Prerequisites

• Account verification (KYC) must be completed.
• If any active bonus is present, its wagering requirement must be met.
• Withdrawal must be made using the same method as the most recent deposit.
• Withdrawals may be suspended while an investigation into suspicious activity is ongoing.

Bonuses and Promotion Terms

Specific terms apply to all bonuses and promotions at 7u7 game. Accepting a bonus means you have agreed to the associated terms.

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. Example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; before withdrawing, ৳1,000 × 25 = ৳25,000 must be wagered.

6.2 General Bonus Rules

• Bonuses cannot be withdrawn directly — the wagering requirement must be met first.
• Multiple bonuses cannot be active at the same time.
• Winnings earned from bonus funds must be used before the bonus expires.
• 7u7 game reserves the right to cancel a bonus and any associated winnings if bonus abuse is suspected.
• The platform reserves the right to change or cancel promotion terms without prior notice.

Gameplay Rules

All games on 7u7 game are operated using certified Random Number Generator (RNG) technology. Each game outcome is completely independent and is not influenced by previous rounds.

7.1 Betting Limits

Each game and betting market has its own minimum and maximum bet limits, which are displayed in the game interface. 7u7 game reserves the right to set specific betting limits for any account.

7.2 Technical Issues

If a technical error occurs during a game or transaction, 7u7 game reserves the right to cancel the affected round and refund the wagered amount. There is no obligation to pay out unusually high winnings that result from an error.

Prohibited Activities

Involvement in any of the following activities will result in immediate account closure and forfeiture of all balances.

• Any attempt to abuse bonuses or circumvent bonus terms.
• Placing bets using software bots, scripts, or automated methods.
• Hacking accounts or attempting to breach the platform's security systems.
• Creating multiple accounts to take advantage of promotions.
• Using the platform for money laundering or other illegal financial activities.
• Attempting to influence outcomes in coordination with other users.
• Presenting yourself as an employee or representative of the platform.

Responsible Conduct

7u7 game believes that enjoying entertainment and maintaining financial safety can go hand in hand. We ask all users to play within their means. On the Responsible Gaming Policy page, you will find detailed guidance on how to keep yourself safe.

9.1 Self-Control Tools

• Deposit Limits: Daily, weekly, or monthly deposit limits can be set.
• Session Limits: A maximum time limit for continuous play can be set.
• Voluntary Self-Exclusion: A request can be made to temporarily suspend the account for a set period.
• Permanent Self-Exclusion: A request to permanently close the account must be submitted to the support team.

Gaming addiction is a serious issue. If you or someone you know feels that gaming is getting out of control, seek help immediately.

Data Protection and Privacy

Full details on how your personal information is collected, stored, and used can be found in our Privacy Policy. By creating an account, you also consent to that policy.

10.1 Summary of Data Use

• Data is used for account management, identity verification, and payment processing.
• Data may be used to contact you about relevant promotions and services.
• Data is analysed to prevent suspicious activity and ensure platform security.
• Data may be disclosed to fulfil legal obligations or at the direction of authorities.

Account Suspension and Closure

7u7 game reserves the right to temporarily suspend or permanently close any account at any time and for any reason without prior notice.

11.1 Reasons for Account Closure

• Violation of any clause in these Terms.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Interfering with the platform's technology or security systems.
• Suspicion of money laundering or participation in other illegal activities.

11.2 Balance Refund

If an account is closed due to a breach of terms, the balance may be forfeited. If an account is closed at the user's own request, the verified balance will be returned after verification is complete.

Dispute Resolution

If you have any dispute or complaint, contact 7u7 game's support team first. Support is available in Bengali and English via 24/7 live chat and email. For solutions to common issues, detailed information is available on the FAQ page.

12.1 Complaints Process

• Submit your complaint via live chat or email and provide your account details, transaction information, and a full description of the issue.
• The support team will review each complaint and respond in a timely manner.
• For complex disputes, additional information or documents may be requested.
• 7u7 game's decision will be final on all matters.

Changes to and Validity of Terms

7u7 game reserves the right to modify these terms and conditions at any time. Updated terms will take effect as soon as they are published on the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated terms.

For significant changes, a notification may be sent to your registered email or mobile number. However, not receiving such a notification does not exempt a user from responsibility under the new terms.

13.1 Applicable Law

The relevant international gaming regulations will be followed in the interpretation and application of these terms. If any clause is found to be legally unenforceable, the remaining terms will continue to be fully in force.

To learn more about 7u7 game, visit the About Us page, where you will find detailed information about the platform's services and goals.